Quality control:
*We have specialized QC testers to check the quality of the products according to different customers'
requirement. Usually, it's random inspection, and we also offer 100% inspection at a reasonable price
if required.
*We have IQC to check the dimensions and surface of the incoming material
*We have PQC to inspect full-course during the manufacturing processing
*We have FQC to inspect all the anodizing/plating and other finishes' products from our supplier and
proceed with the professional quality and appearance inspection before shipping.
Shipping way:
1) 0-100kg: express&air freight priority,
2) >100kg: sea freight priority,
3) As per customized specifications
Packing & Delivery:
1. Packing Detail: The product packed in bag, carton, wood case, pallet or as per the customer's
special requirements. Besides, the custom package takes a week to prepare in advance.
2. Delivery Detail: the fast International Shipping time takes 3 ~5 working days by DHL/UPS/FedEx,
slow shipping time takes 7~ 8 working days by DHL/UPS/FedEx/TNT, etc.
FAQ
1. Are you a factory or a trader?
A: We have our own factory and an international trading company.
2. Do you support product customization?
A: Yes, we mainly customize processing (process customization, material customization, surface treatment customization, etc.). According to your samples or drawings to make samples!
3. What is the payment method?
A: We accept TT (Bank Transfer), Western Union, and L/C.
For a total amount under US$500, 100% in advance.
For total amounts above US$500, 30% in advance, the rest before shipment.
4. What is your MOQ?
A: MOQ depends on our client's needs; besides, we welcome a trial order before mass production.
5. What is the production cycle?
A: It varies a lot depending on product dimension, technical requirements, and quantity. Generally, it takes about 30 days. We always try to meet customers' requirements by adjusting our workshop schedule.
6. Is it possible to know how my product is doing without visiting your company?
A: We will offer a detailed product schedule and send weekly reports with digital pictures and videos that show the machining progress
7. How do you control and ensure product quality?
A: We will prevent beforehand, manage during the event, and guarantee after the event. Confirm with you every detail before quoting. After you order, we will reconfirm all the details. So we can reduce the losses of time and costs.
8. If you make poor-quality goods, will you refund our funds? A: We make products according to drawings or samples strictly until they reach your 100% satisfaction. And actually, we won't take a chance on doing poor-quality products. We are proud of keeping the spirit of good quality.
9. How can I receive a quotation?
A: Please send us your product drawings or picture information via email or message, and we will provide you with a product quotation within 2 working days!
10. How can I get samples?
A: 1) Standard products: We provide free samples under $5.
2) Custom products: We charge 1-3 times the unit price (based on product specifications)
Shipping methods are DHL, FedEx, TNT, UPS, EMS, or others. You need to pay for shipping. Samples will be sent as soon as payment is received!
11. How do I place an order?
A: Please try to provide the following information:
* Product information: specifications, quantity, expected price
* Delivery requirements
*Payment
* Shipping information: name, detailed shipping address, phone number, shipping requirements (courier, air or sea).
* If there is a cooperative freight forwarder, please provide the contact information of the freight forwarder.
* Please send us an official purchase order by email. Or we can provide proforma invoices for you.
12. How to send the product to me?
A: The transportation method is up to you. We can also recommend more economical transportation for you!
For small batches under 30kg, express delivery (DHL, FedEx, TNT, UPS, EMS, or others) is commonly used.
Orders of 30-500 kg can be airlifted to your designated airport.
For large quantities or large volumes, we often use sea freight.
13. Can you arrange the transportation of the goods for me?
A: Yes, we can send you by sea, air or courier.
If you are interested in our products, please send message to us!
Audited Supplier 
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